Resources

Directory

Cigna Healthcare

Healthcare Provider

24 hours / Seven days a week
1-800-806-3052
www.cigna.com

AvMed

Medicare Provider

Enrollment & Premium Services
P.O. Box 569004
Miami, FL 33256-9942
Enrollment Telephone number:
1-800-835-6137, (TTY 711)
Post enrollment for Member Engagement Center:
1-800-782-8633, (TTY 711)
www.avmed.org

Cigna - Leon Cares

Medicare Provider

Leon Cares (HMO)
Customer Service
1-866-266-8917, (TTY 711)
7 days a week, 8 a.m. – 8 p.m.

Humana

Medicare Provider

P. O. Box 14330
Lexington, KY 40512
Enrollment Telephone number:
1-800-824-8242
Customer Telephone number (post enrollment):
1-866-396-8810
www.humana.com

UnitedHealthcare

Medicare Provider

Enrollment  Call Center:
1-877-870-7923
Customer Service:

Medicare Advantage and PDP:
1-888-867-5548

Medicare Supplement:
1-800-523-5800

8:00 am – 8:00 pm (EST), 7 days a week

Enrollment materials for UHC Medicare Supplement Plan should be returned to:
UnitedHealthcare® Enrollment Division
P. O. Box 105331
Atlanta, GA 30348-5331

Enrollment materials for UHC Part D Prescription Plan or Medicare Advantage Plan should be returned to:
UnitedHealthcare® Enrollment Department
P.O. Box 29675
Hot Springs, AR 71903 or
Fax to: 501-262-7070

Delta Dental

Dental Provider

Mon – Fri, 8 a.m. to 9 p.m. ET
Customer Service:
1-800-693-2589
Multilingual Representatives are available.
www.deltadentalins.com/mdcps

UnitedHealthcare (UHC) Dental

Dental Provider

Dental Member Services:
Mon – Fri, 7 a.m. to 10 p.m. CDT
1-800-955-4137
www.myuhcdental.com

UnitedHealthcare (UHC) Vision

Vision Provider

Customer Service:
Mon – Fri, 8 a.m. to 11 p.m. ET
Sat, 9 a.m. to 6:30 p.m. ET
1-800-638-3120

ARAG® Legal Plan & ARAG SeniorAdvocate® Plan

Legal Provider

Customer Care:
Mon – Fri, 8 a.m. to 8 p.m. ET
1-800-360-5567
www.araglegalcenter.com
Access Code: 10287mds

MetLaw Legal Plan & Senior Plan

Legal Provider

Mon – Fri, 8 a.m. to 8 p.m. ET
1-800-821-6400
info.legalplans.com
Access Code: 8900010

Hartford Life and Accident Insurance Company

Short-term & Long-term Disability Provider

Customer Service:
1-305-995-4889
To File a Claim:
1-800-741-4306
Medical Underwriting:
1-800-331-7234
www.thehartfordatwork.com

Identity Watchdog, Inc.

ID Theft Protection Provider

Customer Service:
24 hours / Seven days a week
1-866-513-1518
www.idwatchdog.com

Life Insurance Co. of North America, a Cigna Company®

Hospital Indemnity Provider

Customer Service / Claims:
Mon – Fri, 7 a.m. to 8 p.m. ET
1-855-MDC-PS4U (1-855-632-7748)

MetLife Voluntary Life

Voluntary Life Insurance and Accidental Death & Dismemberment (AD&D) Provider

Customer Service:
Mon – Thurs, 8 a.m. to 4:30 p.m. ET
1-305-995-7029

Claims:
Mon – Thurs, 8 a.m. to 8 p.m. ET
Fri, 8 a.m. to 5 p.m. ET
1-800-638-6420, option #2

TASC

Flexible Spending Account

Customer Service:
Mon – Thurs, 8 a.m. to 5 p.m. ET
1-800-422-4661
www.tasconline.com

Vista 401(k)

Flexible Spending Account

P.O. Box 1878
Tallahassee, Florida 32302-1878
Customer Service:
1-866-325-1278
Fax: 1-850-425-8345
IVR: 1-800-213-2310
E-mail: 401k@vista401k.com
www.vista401k.com

MetLife Group Life

Life Insurance Provider

Customer Service:
Mon – Fri, 8 a.m. to 4:30 p.m. ET
1-305-995-7029
Claims:
Mon – Thurs, 8 a.m. to 8 p.m. ET
Fri, 8 a.m. to 5 p.m. ET
1-800-638-6420, option #2
Fax: 1-305-995-7190

Healthcare BlueBook

Resources

Healthcare BlueBook
Helathcare Transparency Tool
1-877-498-6697
www.healthcarebluebook.com/cc/mdcps

M-DCPS Logo in white

Miami-Dade County Public Schools

Office of Risk and Benefits Management
1501 N.E. 2nd Avenue, Suite 335
Miami, Florida 33132
Mon - Fri, 8 a.m. to 4:30 p.m. ET
www.dadeschools.net

Benefits Inquiry:

FBMC Service Center
Mon - Fri,
7 a.m. to 7 p.m. ET
1-855-MDC-PS4U (1-855-632-7748)

Enrollment Helpline:

1-305-995-2777
7 a.m. to 7 p.m. ET /
Seven days a week